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  1. More icons

    It's been 2 years of using Cacco, and not a single. Literally, not a single new icon has been added. And we're still showing Christmas icons. I'm gone and will never return again.

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • ลบบัญชีไปสามารถกู้คืนข้อมูลใน FlowChart Cacoo ได้ไหมค่ะ

      ลบบัญชีไปสามารถกู้คืนข้อมูลใน FlowChart Cacoo ได้ไหมค่ะ ซึ่งในตอนนี้ข้อมูลFlowChart หายไปหมดแล้วค่ะ

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hi, I am sorry that I can only respond in English.

        It seems there are 3 diagrams in your account now.

        If you want to keep your diagrams, please don’t delete your account, as the data in your account will be deleted alongside with the deleted account.

        If you have further inquiries, please contact us via email at .

        Thank you.

      • Historia de la comunicación

        Evolución de la comunicación

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Multiple efforts to install Cacoo Ninja have all failed

          I have tried repeatedly over many days to install Cacoo Ninja including clearing cookies, Restarts etc.

          The installer appears to run but it has absolutely no effect on the fact that I still cant export pdf to Google Drive.

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Cacoo ninja failed to update cause invalid certificate inside the application

            Hi,
            Cant install cacco ninja because of its invalid certificate. Could you please correc the problem asap.

            3 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hi, did you see the error below?
              “Sorry, and error has occurred.
              The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.”

              If yes, please try to uninstall the existing Cacoo Ninja from your computer, then install the new version.

            • More export features

              More export features required: Word, excel, adobe etc

              311 votes
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                under review  ·  31 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • I'm having problem: On free plan, on exporting to PNG, nothing seems to happen. What's wrong?

                I'm using Chrome on Windows Vista. What am I doing wrong?

                The other options tell me that they are only available on the paid plans as expected, but the PNG export just sits there and doesn't seem to do anything.

                1 vote
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi, it seems your browser (Chrome 22.0.1229.79) is a bit old. Please update it to the latest version, then try to export your diagram again.

                  If the problem still persists, please tell us more details of the issue.
                  E.g.
                  The URL of your diagram?
                  Did you export the diagram from the editor or the View diagram page?
                  After choosing ‘PNG’, did you see options ‘Save on local PC’ and ‘Save on Google Drive’?
                  Which option did you select? etc

                  For privacy concern, please send the information to us at .

                  Thank you.

                • Sub folders

                  Cacoo currently allows folders, but why not have sub folders, as a project may be better if we can make wireframes and diagrams and then put them in sub folders

                  To also make things easier to view, there could be an option to view all items within all child folders of a parent

                  29 votes
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                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Hi my friend, I have a question, how we can put a color oo the diagram?

                    please let me know how we can put a color on the diagram?

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Cacoo offline instaler, usage and transfer option to the acount

                      I installed Cacoo ninja in Windows 7, anyway, I see that there isn´t the app in the task manager, so I´m asking if you could make it offline and the diagramas I do in the computer can be transfered to the Cacoo acount...

                      I hope you can do this and I love your program...

                      6 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • No me deja abrir los diagramas porque dice que no actualice uno

                        Como hago para guardarlo en edición, ya que no me deja ver la opción?

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi, I am very sorry that I can only respond in English.
                          Did you mean that you were unable to open a diagram? If yes, please try to click the ‘Edit’ button again.
                          If the problem still persists, kindly send me the diagram URL and a screenshot of the page containing the error message at . I will have a check.

                          You can save your diagram by press ‘Save Diagram’ in the top right area of the editor.

                          Thank you.

                        • Transfer ownership to non-existing users

                          If I share the ownership of my diagrams to a user that does not exist it is good UX and a positive way to increase the number of users in cacoo by inviting them instead of showing validation errors.

                          Also if i use a.x@evolutionfinance.com as the user I wish to transfer the ownership to I get invalid email if I use b.x@gmail.com I get user does not exist.

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Users from the same domain

                            It would be great if one could set up an account where anyone from the domain may have viewing access.

                            1 vote
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                              under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • iPad/Android tablet version

                              This tool seems perfect for being used on an iPad. I'd really like to have it. Please bring this to the AppStore!

                              180 votes
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                                14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Cacoo on iOS safari / mobile app

                                How do I get Cacoo to work on iOS10.0.2 iPhone 6 Plus safari ask for flash - do u have mobile app instead?

                                4 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi Tony, we are very sorry that you are unable to use Cacoo on iPhone 6 Plus, and there is no official mobile app. But we plan to support the mobile device in the future.

                                  Thank you.

                                • Wrong TZ Data

                                  I've noticed that Moscow TZ is displayed as GTM+4 although it's GMT+3 now. Do please correct and check other time zones.

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi, thank you so much for your feedback. We will correct the timezone as soon as possible.

                                    (Update 15/12/2016): We have fixed the Moscow timezone. :)

                                  • Anti-alias fonts

                                    Fonts need to be anti-aliased in the Cacoo designer. Right now all the fonts are very jaggy making sharing any designs impossible.

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi, if you are using Chrome, there is an issue of displaying text in Flash content.
                                      Ref: https://bugs.chromium.org/p/chromium/issues/detail?id=615375

                                      Please use other browsers till Chrome solves the problem.

                                      If you use other browsers, but the problem still persists. Please send to diagram URL and screenshot of the jaggy fonts to us at , and let us know:
                                      -Your OS and its version
                                      -Your browser and its version. What is the zoom level of the browser?

                                      Thank you!

                                    • ToolTip for all objects

                                      I would like to have a "tooltip" option, right now, if i must write a comment on something, i must add a baloon object, but sometimes it gets messy.
                                      Could be better have an option when the baloon only shows when "mouseover" event happen; specially in "presentation" mode.

                                      4 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 0 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi, you can tailor the sheet size by clicking on ‘Property’ on the toolbar of editor, and choosing a preset sheet size or entering your desired size, then pressing ‘Update Setting’ on the Diagram Property panel.

                                          If you didn’t mean the sheet size, would you please provide more details of the problem on the ultrawide monitor?

                                          Thank you.

                                        • "Hide labels" for devices that when you put the cursor above, it shows you information that you wrote.

                                          "Hide labels" for devices that when you put the cursor above, it shows you information that you wrote.

                                          2 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi, I am sorry that I am not quite sure about your feedback. Would you please send me a screenshot shot to show the information you want to hide?

                                            Thank you.

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